PETALING JAYA: MyEG has denied using third-party agents to handle its foreign worker permit renewals, a claim that the Government is looking into now.
"Not true. We have not appointed any third-party agents," a MyEG spokesperson told The Star on Saturday.
"We will work closely with the Home Ministry to prove that this is not happening," she said.
On Saturday, Deputy Home Minister Nur Jazlan Muhamad said some people had complained that MyEG or its officers hired agents to apply for the renewals.
He said the ministry was looking at how true these reports were, and that it took the issue seriously.
Nur Jazlan said conditions imposed on MyEG meant that it was not allowed to do this.
Carrying on, the MyEG spokesperson urged bosses with foreign workers to engage directly with the company online, and not to go to agents.
"Any claims by agents to be representing MyEG is fraudulent," she said.
She added that the company has lodged "numerous" police reports on the fraudulent claims.