AirAsia Emergency Call Centre: +622129850801
PETALING JAYA: Ari Putro Cahyono, a resident of Surabaya, East Java, had mixed feelings after he and his nine family members failed to board the missing AirAsia Flight QZ8501 heading to Singapore on Sunday, after a misunderstanding forced them to miss the flight.
Ari said that he and his family had arrived at Juanda International Airport, Surabaya, at 5:30am as the flight was originally scheduled to depart at 7:20am, but they later found out that the schedule had been changed to 5:20am.
"I did not read the email notifying the change of the departure schedule," said Ari as quoted by kompas.com.
The operator had offered Ari the chance to board the next flight, but he refused after being informed at the airport that air traffic control had lost contact with QZ8501 at around 6.30am.
"Me and my family then decided to cancel the trip," he said.
The aircraft, with 155 passengers on board, including one Briton, one Malaysian, one Singaporean and three Koreans, as well as seven crew, lost contact with air traffic control at around 6:17am local time.
The plane is reported to have requested an unusual route before it lost contact.
Several officials have suggested that the plane's last coordinates were located close to Bangka Belitung province. - The Jakarta Post/ANN