Passengers arriving at LCCT in Sepang had to endure long queues in cramped, uncomfortable conditions before they could clear the immigration checkpoint.
PETALING JAYA: The Immigration Department has issued a statement regarding Sunday's incident where passengers faced delays at the immigration gates at the Low Cost Carrier Terminal (LCCT) in Sepang due to a lack of manned counters, which all airlines were informed of and knew about.
"The Government had directed operations at KLIA2 to start on May 2 and for LCCT to cease operations. However, AirAsia announced that they would only move on May 9," its director-general Datuk Aloyah Mamat said in a statement.
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