IN light of the tariff increase due to take effect on Jan 1, 2014, Tenaga Nasional Berhad (TNB) has embarked on a campaign to highlight the strategic reasons for the increase as well as to provide assurance to customers affected by the hike.
Below is a Q & A with TNB, which provides a background on why the hike has to be implemented and an assurance that it will not affect 4.56 million customers whose usage are within the 300kWh band.
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