KUALA LUMPUR: Ticket touts continue to be a problem at bus terminals which have manual ticketing systems, said Land Public Transport Commission (SPAD) enforcement head Mej-Jen (Rtd) Datuk Che Hasni Che Ahmad.
He said although the system gave way to abuse, passengers played a key role in stamping out the menace.
“Passengers are the main source of income for the touts and they will be around as long as there are opportunities,” Che Hasni told reporters after an inspection at Pudu Sentral.
He reminded passengers to purchase their bus tickets from reputable operators and warned the latter about working with touts.
He said that from 2,135 vehicles, including express buses and taxis, inspected this week, 63 were booked for various violations including taxis operating without meters or drivers without valid permits, express buses picking up passengers outside designated areas.
He said there was a decrease in offences committed compared to last year, and this could be due to efforts in engaging with bus and taxi operators.
“They have educated their drivers to follow the rules. Secondly, we attribute the success to legislation which is making operators feel the pinch, thus making them stick to the rules,” he added.
Touts can be fined up to RM50,000 or face a maximum five years jail or both.
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