PUTRAJAYA: Datuk Seri Najib Tun Razak has listed six principles for civil servants to adopt to help them move beyond a "business as usual" mindset.
He outlined two new acronyms - CTI, which stands for cepat, tepat dan integriti (swift, accurate and integrity) and PCI or produktiviti, kreativiti dan innovasi (productivity, creativity and innovation) - as new call signs for better service to the people.
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