JOHOR BARU: Commuters of the Second Link in Tanjung Kupang are finding it a hassle since the toll plaza there no longer accepts cash payment.
Technician Ruzman Khairul, 44, a Singaporean, said he felt inconvenienced because the Touch ‘n Go or SmartTAG could only be bought in Malaysia.
“Touch ‘n Go cards should also be sold in Singapore so that we can be prepared before we come here,” he said.
Although the system would help ease traffic, he said, there should still be an option for people who pay with cash.
PLUS Expressways Bhd had earlier annnounced that all toll transactions at the Tanjung Kupang toll plaza would be conducted electronically starting Sept 14. No reason was provided.
Another Singaporean, Rohaidi Khamis, 30, said the new move was inconvenient to infrequent users. The school teacher said many commuters were unaware of the cashless system at the toll plaza.
Ivan Jensen, 52, felt that there should have been more publicity on the matter prior to its implementation.
The engineer from Denmark said commuters who did not use the Second Link regularly would be the most affected. “They probably would not know about the system until they reach the toll booth.”
Another businessman, known only as Tham, said motorists from Singapore would be endangering their lives as they would have to park their car by the roadside, then cross over to the other side of the busy route to purchase the card.
Gelang Patah MP Tan Ah Heng said PLUS should have sought feedback from the public before implementing such a system.
Toll charges should also be reviewed to make it more attractive for motorists, she said, adding that she would write to PLUS and the Public Works Department soon.
State Tourism, Domestic Trade and Consumer Affairs Committee chairman Hoo Seong Chang was surprised with the move.
“The Second Link is one of only two land entry points into the southern region,” he said.
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