KUALA LUMPUR: RapidKL's Kelana Jaya light rail transit (LRT) service between Gombak and Setiawangsa returned to normal at 3.30pm Tuesday, eight and half hours after facing problems with its track system since 6am.
Ebi Azly Abdullah, Rangkaian Pengangkutan Integrasi Deras Sdn Bhd (RapidKL) general manager for communications said technical glitches caused the 'fail-safety' feature of the service to be activated, disabling the automated driving feature of the LRT on the Kelana Jaya Line.
"During the disruption period, trains were manually driven between Gombak and Setiawangsa stations, by RapidKL trained personnel.
"To ensure safety and security of LRT trains are manually driven at slower speeds. As a result, the speed of the LRT trains throughout the Kelana Jaya Line was reduced, " he said.
He said RapidKL’s priority was to reduce the level of inconvenience faced by the commuters and ensure that they were able to reach their destination as soon as possible.
Among immediate measures taken during the distruption were frequent public announcements over the PA system at stations and in the LRT to update the commuters of the delays and deployment of 22 buses with extended routes at affected stations to provide an alternative mode of transport to the commuters.