General manager Ding Sing Dir, 57, from Shah Alam, waited at least an hour in front of the computer, trying to access the system, at the IRB branch in Kelana Jaya.
“The system (right now) is no good. It takes up so much time. I thought doing it from the IRB office itself would be faster,” said Ding, adding that he had tried to log in more than five times but was not successful.
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