KUALA LUMPUR: Maybank has set up a disaster relief programme to help about 70,000 account holders in the southern region affected by the floods.
Maybank head of consumer banking Spencer Lee said that under the programme the bank was allowing up to six months' deferment on monthly instalments for consumer loans and also loans restructuring on a case-by-case basis.
During the deferment period, no penalty such as late charges or interest rates would be imposed.
“We will look at the financial status of the customer and help as much as we can,” Lee told a press conference at Menara Maybank here yesterday.
“We are sympathetic to the plight of the victims and we hope this programme will give our customers a respite.”
Under the programme, affected credit card holders would be exempted from late charges and finance charges for three months. They would receive financial advisories and have their credit limit raised.
For more information, call the bank’s special hotlines at 07-219 3636/40 during office hours or the Maybank Customer Care Centre at 1-300-88-66-88.
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