PETALING JAYA: It's a terrible inconvenience – that's what the majority of those who were approached in a street poll here said about the new five-day workweek for banks.
Secretary Yani Hamdan, 31, said: “For those of us who are working, the only time we can go to the bank is on Saturdays, but soon we won't be able to do even that.
“It's so inconvenient as we'll have to find our own way to do our banking. They really shouldn't close on Saturdays.”
She added that although many banks provided online services “not everyone has the Internet at home.”
Engineer Karen Kua, 28, said there was no necessity to close banks on Saturdays, noting that Malaysia “already has so many public holidays.”
“Even if the Government wants to promote local tourism, people wouldn’t be travelling every single weekend now, would they? I think having the banks open two Saturdays a month is not too much to ask,” she said.
However, some said they would not mind having the banks closed on Saturdays, provided that they had longer hours during weekdays.
Jason Shiraj, 27, said that if banks opened till 6pm, for example, the people could still carry out banking activities after work.
“It'd be good also if banks have more ATMs around which open till late at night,” he said.
The Association of Banks in Malaysia had on Wednesday announced the move to have a five-day workweek. Several banks have announced they were adopting a five-day week from Feb 1.
Bumiputra Commerce Bank said it would be open from 9.15am to 4.45pm from Mondays to Thursdays (Sundays to Wednesdays for Kelantan and Terengganu), and from 9.15am to 4.15pm on Fridays (Thursdays for Kelantan and Terengganu).
The bank's branches at KLCC and Komtar in Penang are currently open seven days a week, from 10am to 6pm, while their 25 service kiosks operate every day from 11am to 7pm.
Maybank said in a press statement that banking hours would be revised to 9.15am to 4.30pm on Mondays to Thursday, and from 9.15am to 4pm on Fridays.
For Kelantan and Terengganu, it will be 9.15am to 4.30pm from Sundays to Wednesdays, and from 9.15am to 4pm on Thursdays.
The bank will also open on Saturdays from 11am to 2pm at 26 branches nationwide. These branches are primarily located at major shopping complexes and high customer-traffic areas.
Citibank said their new hours would be from 9.30am to 4pm on weekdays, and from 9.30am to noon on Saturdays except for the first and third Saturdays of the month.
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