PENANG: Within 10 days, Yoong Lee Hoon had to contend with not one but four unsatisfactory Indonesian maids.
The first one was sick, the next one was of unsound mind and the third only wanted to go home because she was bored.
But the final straw was the last maid she refused to take her baths.
At her wits end, she filed a complaint at the Consumer Claims Tribunal here and yesterday was awarded a judgment against the maid agency, Agensi Pekerjaan Saga Master Sdn Bhd.
The agency, which was not represented, has been given 14 days to file their application to set aside the judgment.
Yoong, 35, told the tribunal that her first Indonesian maid who started work on June 19 was unwell and claimed to have undergone an abortion.
I was shocked to find out that she had no work permit, no passport and no medical report, so I asked the maid agency to take her back because I was afraid she would faint, she said.
Then came the crazy maid who would scream inside the house and at the fence and had threatened to run away.
I did not dare to leave my baby with her and sent my baby to a nursery, she said.
Yoong, who was staying with her mother-in-law, said the third maid complained of being bored with not much to do and had asked to be sent home.
Then came the smelly maid who refused to take a bath the whole day until Yoong could not stand her body odour and sent her back to the agency on June 29.
Yoong said the maid agency did not show her any of the maids' passports, medical reports and work permits.
She now sends her two-year-old baby girl to a daycare nursery while her other 12-year-old daughter also goes to a daycare centre after school.
No more maids. Who will not be scared after such an experience.
The worst maid was the mad one who was causing me so much stress and fear till I had sleepless nights, she said outside the tribunal.
Yoong said she asked the agency to return her RM2,000 deposit but subsequently found out that someone had transferred RM1,245 into her bank account on July 24.
She was claiming the outstanding RM755.
Tribunal president Datuk Abu Bakar Awang allowed her claim.
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