Ensure barcode scanners give right price, retailers told


  • Nation
  • Thursday, 27 Nov 2003

MUAR: Retail outlets, especially supermarkets, have been urged to ensure that barcode scanners are not used to cheat the consumers by generating higher prices than those displayed. 

Domestic Trade and Consumer Affairs Minister Tan Sri Muhyiddin Yassin said the gadgets were meant to speed up transactions between shoppers and the outlets.  

He said it would take a long time for cashiers to serve shoppers if they had to key in the price of every item bought. 

“We allow the use of the scanners to make things easy for the people, not to cheat buyers with higher prices than those displayed,” he told reporters at his Hari Raya open house here yesterday. 

Muhyiddin, who was asked to comment on cases of misuse of scanners reported in Perlis and the Klang Valley recently, said errant outlets would be booked. 

Consumers, he said, should check the displayed prices and those scanned and report the matter to the management if there were differences. 

When this happened, the outlets should charge the lower prices and update the scanners accordingly, he said. 

On the cost of foodstuff during the Hari Raya celebration, Muhyiddin said the ceiling price ruling imposed had prevented price hikes. 

“We have been checking the markets over the past week and until today there has been no complaints from anyone about any price hike. Besides, there is also no shortage of any of the important items, including cooking oil,” he added.  

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