IPOH: Bus terminals should be gazetted to curb the activities of touts, said the Commercial Vehicle Licensing Board (CVLB).
Its chairman, Datuk Raja Ahmad Zainuddin, said incidents of touts charging travellers higher bus fares especially during festive seasons were rampant.
Sometimes they charge exorbitant fares and passengers still buy.
But no one can take action against these unscrupulous people if the bus terminal is not gazetted, he said.
Raja Ahmad said a few bus terminals in the country were gazetted, noting that any area with a certificate of fitness from the local authority could be turned into a bus terminal and need not be gazetted.
However, he said, gazetted bus terminals would mean police and enforcement officers from the CVLB and Road Transport Department would be stationed there and passengers could lodge reports against any illegal activities immediately.
He also advised bus companies operating at non-gazetted bus terminals to stop touts selling their bus tickets and ensure
that only their employees sell them, he added.
Raja Ahmad also called on the public to co-operate by not buying tickets from touts and reporting them to the authorities immediately.
It is not easy to take action against touts.
In most cases, the complainants either cannot identify them or tell which buses they are selling tickets for.
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