PETALING JAYA: Airlines and their ticketing agents are accommodating air travellers’ requests for refunds of promotional tickets following the outbreak of Severe Acute Respiratory Syndrome (SARS) and the US-led war on Iraq.
Singapore Airlines (SIA) is offering a full refund of flights that are disrupted or cancelled while a 50% refund is accorded in other cases. Processing fees for cancellations or change of flights will be waived.
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