KUALA LUMPUR: Universiti Malaya – the first public university to be awarded ISO 9001:2000 certification as a whole – will come up with “performance indicators” to rate the quality of its teaching and research by the end of the year.
Vice-Chancellor Prof Datuk Dr Anuar Zaini Mohd Zain said the indicators were to enable the university to objectively measure its quality and ability in delivering programmes and conducting research.
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