Boon or bane: Too often, quality work becomes paperwork. – 123rf.com
Walk into any university today and you will hear talk about “quality assurance” (QA). On paper, it sounds noble, protecting standards and ensuring graduates are competent. No parent or student would argue against quality.
But we do need to ask a very honest question: Is all this QA really improving the quality of education or is it just creating more paperwork, slowing innovation, and costing students money?
