RATED at 69.6%, verbal communication was the second most important attribute cited by employers when asked what they wanted to see on graduates’ resumes, according to the National Association of Colleges and Employers 2022 report.
While the Roadmap for English Language Education 2015-2025 stresses the importance of proficiency, it cannot be emphasised enough that English as a Second Language (ESL) learners in Malaysian tertiary institutions must possess excellent verbal communication skills if we are to achieve the high-quality higher education envisioned in the United Nations Sustainable Development Goal 4.
