PTPTN's new mobile app will make it easier for customers, says Higher Education Minister

PETALING JAYA: The National Higher Education Fund Corporation (PTPTN) mobile app will make it easier for its customers to gain access to the corporation's many facilities through myPTPTN, says Datuk Dr Noraini Ahmad.

“With the PTPTN mobile app that integrates all facilities in one system, I am confident that customers' access to PTPTN will be easier,” said the Higher Education Minister when officiating the launch of the PTPTN Mobile App on Tuesday (March 29).

“This mobile app will open up space and opportunities for the community to access PTPTN services anytime and anywhere without borders more easily, quickly and safely,” she said.

Noraini added that among the services provided in the app are loan statement review, loan repayment; SSPN statement review, account opening and addition of Simpan SSPN deposit; as well as application for salary deduction and direct debit for loan repayment and Simpan SSPN.

She said that the app is expected to benefit over 3.63 million borrowers and 5.28 million Simpan SSPN (National Education Savings Scheme) depositors.

“Customers can enjoy various PTPTN facilities related to repayment, savings and loans in one application by Single Sign On (SSO),” she added.

Noraini said the app is equipped with the latest security technology.

“Electronic identity verification is needed by each user before making any transaction, including email verification and telephone number during registration as well as transactions verified using the Transaction Authorisation Code (TAC),” she added.

Noraini also said the app is part of the corporation’s 2021-2025 strategic plan whose fifth thrust focuses on its digitisation efforts.

Through this thrust, she said the goal is to ensure that service delivery to customers is not compromised and is always at the best level.

She added that the newly launched app is also aligned with the agenda to be a sustainable digital government and the formation of a digital society through its Public Sector Digitisation Strategic Plan (PSPSA) 2021–2025.

“Online services known as end-to-end (E2E) will improve and enhance the efficiency and effectiveness of service delivery to the community,” she said.

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PTPTN , mobile app , MyPTPTN , loans , financial services , MoHE


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