MIRI: Telekom Malaysia (TM) has promised Sarawakians that wireless high-speed broadband will be available in every division in the state by early next year.
Sarawak Assistant Minister for Communications Datuk Lee Kim Shin said he has been given this assurance by the top management of TM.
Lee recently held a dialogue with the senior management of the public utility company here to highlight to them the many complaints that he had been receiving from residents and workers about bad Internet and phone connectivity in many parts of Miri.
He later told The Star that TM understands the people’s feelings and that the public utility company is doing its best to address shortcomings.
“There have been a lot of complaints from people who are unhappy with the poor Internet and fax services in many parts of Miri.
“These telecommunication woes are also affecting businesses,’’ he said, noting that while the Unifi service was acceptable, Streamyx is unstable.
“I have told Telekom that they must upgrade their services in all parts of the state.
“Telecommunication facilities are no longer a luxury but a daily necessity and the people of Sarawak need reliable services round-the-clock, especially those living in the cities and towns.
“Even in the rural areas, there should be good telecommunication connections.
“Telekom’s top managers said they are going to provide wireless highspeed broadband throughout Sarawak by next year,” he said.
On a related issue, Lee, who is SUPP Senadin branch chairman, said that he had also asked TM and enforcement agencies like the police to find more effective ways of tackling the issue of cable theft.
He said the stealing of telephone cables had caused a lot of disruption to businesses and social life in various parts of Miri and the problem should no longer be viewed as just petty theft or vandalism.
“Cable theft has become rampant in Miri. From January to June, 119 such cases have been reported.
“We need a comprehensive approach from all enforcement agencies to stop this crime.
“There is a need to deal more severely with second hand dealers who buy stolen cables for their copper wires.
“TM must also devise a more effective strategy to detect cable theft and have a faster response time to deal with interruptions whenever a section of the cable gets stolen.
“There have been complaints that it takes a long time for Telekom to replace the stolen cables and this had caused prolonged disruption of phone and Internet services to many residential and industrial areas,” he stressed.
Lee said Telekom is setting up a surveillance strategy called I-watch to encourage the public to watch out for cable theft and provide information which can lead to a reduction in the crime.