Prudential BSN Takaful Bhd (PruBSN) emerged as the first runner-up for the “Best Newcomer Contact Centre” at the 13th Customer Relationship Management and Contact Centre Awards, hosted by the Customer Relationship Management and Contact Centre Association Malaysia (CCAM).
“We are truly honoured to receive this award. It is a testament to our efforts in providing the best experience to our customers and is testimony to the importance of adherence to our core values of TRUST (trustworthy, respect, understanding, smile and teamwork).
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