TAKING public transport has just been made easier with MyTeksi, a mobile taxi-hailing service that enables customers to book a taxi through the app on their smartphones, tablets or by sending an SMS.
The MyTeksi service, a collaboration between MyTeksi, Maxis and Comfort Taxi, was launched on Tuesday at the Sime Darby Convention Centre, Kuala Lumpur.
Present at the launch were Land Public Transport Commission (SPAD) chairman Tan Sri Syed Hamid Albar, Comfort Communication Sdn Bhd (Comfort Taxi) chairman and Federal Territories and Selangor Taxi Assosiation president Datuk Aslah Abdullah, Maxis business services head Mohamed Fitri Abdullah and MyTeksi general manager Chew Wei Chuan.
“Taxi passengers using the app or SMS will be able to get confirmation on their request within three minutes. In addition, they are given the taxi’s number plate, name of driver, estimated time of arrival and the fare in advance. This ensures safety and transparency.” said Chew.
MyTeksi is a start-up with a mission to revolutionise the taxi industry. A runner-up in the Harvard Business School’s Business Plan contest last year, its core product is taxi-dispatch service with GPS enhancements, allowing passengers to hail the nearest taxi with ease.
The service is powered by Maxis’ Machine-to-Machine technology.
Chew said the company mooted the idea to develop the application because they noticed that taxi drivers had to spend many hours waiting for passengers.
He said about RM500,000 had been invested to develop the application since last September.
Syed Hamid said the service was an important step forward for the country’s public transport.
“I am encouraged by the fact that the app was an initiative of private companies.
“This is just the beginning, I urge other taxi companies to join them,” he said, adding that the service had great potential with Comfort Taxi’s fleet of 8,000 taxis as well as those from over 20 other taxi companies.
Aslah said the association welcomed the new technology.
“We hope in six months, 500 more taxis will be installed with the application,” he said, adding that he hoped the service could soon be provided in other cities such as Johor Baru, Shah Alam and Putrajaya.
It was learned that more than 100 taxis had participated in the programme at the trial stage.
To use the app, one can download it for free from Apple App Store, Google Play or from myteksi.com
For the application, one has to register for a username and password.
Once the message is sent, a three-minute countdown begins as MyTeksi searches for a nearby taxi driver.
The taxi driver who accepts the request, will have his name, contact number and taxi plate number as well as arrival time for pick-up shown via the app.
The same goes for the SMS service, which confirmation will come in the form of an SMS message or a call.
Upon reaching the destination, the driver and passenger can rate their experience.
A waiver of the RM2 booking fee will be given until June 30.