THE water tariff for 46 houses in Taman Saga, Klang, are higher than the domestic rates because they come under temporary commercial accounts.
In response to the story published in StarMetro on Feb 11 “Taman Saga residents upset over higher water tariff”, Syabas corporate affairs executive director Abdul Halem Mat Som issued a statement saying that the 46 accounts were opened temporarily under the name of the developer on Oct 11, 2004, to facilitate the construction of the housing estate.
“For that reason, the tariff code that was being charged to the consumers was Code 11 (Commercial/Industrial) where the rates are RM2.07 from zero to 35m³ and RM2.28 for usage above 35m³,” he said.
According to records, the temporary account has yet to be closed because the developer has yet to submit the 60% of the Development Cost Contribution (SKP) even though Syabas has given the approval for their internal and external piping systems on April 10 and May 10, 2009.
The developer and consultants also have not presented their application for the installation of the pipe system so that the takeover process can be carried out by Syabas.
Syabas has issued five reminders to the developer and the consultant to settle the said issues so that individual meters can be installed at all 46 homes.
He said supply was temporarily cut on Nov 22 last year because an arrears of RM4,993.77 was not settled but out of consideration, supply was reconnected on Jan 13 after Syabas received payment of RM1,950 and reconnection fees of RM50.
“We hope that the developer and the consultant would immediately settle the issues so that Taman Saga residents will be able to get their individual meters and enjoy domestic water rates,” he said.
Consumers who have any queries can directly call the customer service centre (Puspel) at 1-800-88-5252.