A few months ago, I reported a white van lying beside the Federal Highway in front of Mid Valley to Kuala Lumpur City Hall via its website after noticing that the van had been lying there for more than a week and posed a road hazard to other users.
Some time after making the report, the van was moved from the shoulder of the highway. Initially, I did not know whether it was moved due to my complaint or whether others had complained about it, too. The point was that the hazard had been removed.
