Cyberjaya commuters say free bus service inefficient

CYBERVIEW Sdn Bhd, the landowner of Cyberjaya, has introduced several initiatives that are intended to make Cyberjaya a model cybercity and that includes the Park-n-Ride facility.

It offers free parking bays at designated areas as well as free shuttle ride service to enable knowledge workers or visitors to commute within the city.

There are 1,221 parking bays allocated under this provision and seven buses are used to ferry passengers between 7am and midnight.

While Cyberview has conducted numerous promotional activities to highlight the availability of this service, a reader complained that the parking facilities are badly planned and this was one reason why motorists chose to park along road shoulders.

“The fact that there are many cars parked illegally along main office areas are due to insufficient parking bays and expensive parking fees, parking facilities that are too far away from the main offices and those in places that are badly lit,’’ the reader said in his e-mail.

Another reader in her e-mail said she has been living in Cyberjaya for two years and has been relying heavily on public transport to get to work as she does not own a car.

She pointed out that the Park-n-Ride service known as The Shuttle was inefficient although it was free.

“I am not even aware of the time schedule of The Shuttle service as it is not displayed at any of the bus stops. This is why my colleagues and I do not know the exact time when the buses arrive or leave,’’ she said.

She said although she managed to get the time schedule from the operators, she found out later that the buses did not stick to the schedules.

“There was a time when I waited for a bus that should have arrived at 8.45pm but it came half an hour later,” she added.

Due to the poor bus service, many workers in Cyberjaya end up taking the taxi which charges RM6 for a short trip.

“And no action has been taken against taxi drivers for not using the meter,’’ said the reader.

Cyberview Sdn Bhd, in a statement, said it would continue to highlight the availability of this service with the objective of seeing that was fully utilised.

Last week, StarMetro reported that the high-tech township, billed as the “Silicon Valley of Malaysia” was losing its uniqueness and the original vision of a unique and sophisticated modern township was fast becoming faintly gloomy because of haphazard parking and poor enforcement.

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