Still no telephone line after 20 months


IT IS almost two years since I moved into my new home in Bandar Mahkota Cheras, and there is still no telephone line available. Last December I went to TM's headquarters in Kerinchi to lodge a complaint and was assured by an official that the fixed line would be ready by the end of the month. 

Nothing happened until March when I saw telephone poles being erected around the vicinity.  

TM even sent flyers to each house notifying us to register at their its booths nearby.  

When I went there, I was told to call TM at a given number.  

After numerous calls, they informed me that they had to wait for more people to move into my housing estate - which was almost 80% occupied then - before they could proceed with the lines.  

What irked me most was that another new housing estate just next to ours, which was not even fully completed when I moved in, had already gotten the telephone lines! And the houses there were not even fully occupied.  

Do I have to wait another year? In this day and age, taking more than 20 months to provide basic telephone service is just shameful. 

 

Fed Up, 

Cheras.  

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