Chinese users spent 20% more time on physical and mental health apps in the first week of March compared with the same period in January. KnowYourself brought together a team of over 100 professionals and trained volunteers to reply to calls for help from people in need. — SCMP
Three days after Chinese authorities ordered the Wuhan lockdown in late January, Shanghai-based psychological adviser KnowYourself made its online consultation service free for Covid-19 patients, medical workers and people suffering mental problems amid the unfolding health crisis.
The company brought together a team of over 100 professionals and trained volunteers to scan messages sent in by people in need, offering them text-based psychological counselling as well as the option of support via video and voice calls.
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