NISSAN vehicle distributor Edaran Tan Chong Sdn Bhd (ECTM) is taking a hybrid approach to setting up more sales, service and spare parts centres (3S) nationwide, as the company partners with its dealers.
This follows the launch of its pioneering hybrid 3S Centre in Kepayan, Kota Kinabalu, with ECTM saying it intends to open more hybrid centres.
ECTM senior general manager Christopher Tan said the hybrid centres would see the sales operations handled by dealers while the service and spare parts component would come under Tan Chong Ekspress Auto Service.
“Our dealers specialise in the sales and we will partner them to operate the service and spare parts side of it,” he said after opening the Mertzyu Auto Nissan 3S Centre, which is a collaboration with its authorised dealer Mertzyu Auto Sdn Bhd.
The 3S Centre covers a total area of 3,716sqm.
The showroom has the capacity to display up to six cars at a time and is manned by 11 professional sales advisers.
There are five service bays at the service centre, which is able to accommodate up to 30 cars a day at full operation with six trained technicians and four service advisers.
Tan said the opening of the first hybrid 3S Centre reflected ETCM’s aggressive move into Sabah and Sarawak over the past two years.
“Sabah and Sarawak are very important market to ETCM,” he said, adding that the company currently had 14 branches and dealerships in both states.
Tan noted that the number of Nissan vehicles sold in Kota Kinabalu alone in 2015 totalled some 1,200 units and this was a 37% increase over the previous year.
“Kota Kinabalu’s economic and human capital growth has seen a steady growth and it is only right that ETCM matches this growth,” he added.
Mertzyu Auto managing director Oi Thiam Seng said the 3S Centre represented a RM1.5mil investment for the company.
“This is milestone for us since the opening of our first Nissan dealership 12 years ago,” he added.
Mertzyu Auto is part of a 20-strong group of Tan Chong’s Nissan dealers around the country, with additional dealerships planned for this year.