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Customer experience key to winning in competitive era

AMID tight com­pe­ti­tion in the cur­rent dig­i­tal era, fos­ter­ing cus­tomer ex­pe­ri­ence is seen as key to win­ning their hearts.

Local durian producer takes a leap to China

LOCAL fruit supplier Beho Fresh Group has signed a memorandum of understanding (MoU) with Tmall, China’s largest B2C marketplace, and Alibaba Group’s global aggregated sourcing platform for perishable food, Shanghai Win Chain Supply Management Co Ltd (Win-Chain), to sell export-quality frozen whole Musang King durians to China.

Sweet deal: (seated from left) Leng, Xiang, Ho and Fu at the MoU signing ceremony that will bring Beho Fresh’s durians to China.

Domino’s breaks records with East Malaysia opening

THE opening of Domino’s Pizza’s first restaurant in East Malaysia was a record-breaker of sorts.

Latest addition: Pizziol (third from right) and Ba U (second from right) checking out the new Domino’s Pizza store in Riverson, Kota Kinabalu.

Meat of the matter

THE export market is a darling space these days. Helped by a stronger greenback and a bigger population, companies are looking to expand their reach overseas.

Ready to go: Chin says the company has laid the foundation for its export strategy to take off in a big way next year.

Demand for F&B still robust

IF YOU eat out regularly, you’d probably notice that prices of food have gone up considerably over the years, no thanks to rising cost.

Prepare for the coming year with good business plans

IT IS no secret that a good business plan is imperative for a business to succeed, especially small and medium enterprises that benefit the most out of these plans.

Peter Lam

Small businesses keep up with tech

Applicants of SOBA 2018 show that companies are looking at sustainable growth

Bag maker banks on partnership

Company hopes to expand its e-commerce business and physical presence

Working together: Ong (left) and Lim think a good partnership can bring businesses further.

Local enterprises need to advance

Mindset change important for manufacturers to adopt Industry 4.0 technologies

Unprepared: Local producers are far from ready to embrace Industry 4.0 as they are bogged down by cost, lack of skills and limited market access.

Clearing indoor air with eco-friendly solutions

WHENEVER we feel the first few beads of sweat trickling down our face, most of us will start switching on the air-conditioners, or even look for places with air-conditioning.