Sani says the workshop owner kept avoiding him when he asked to have the speedometer fixed.
A WORKSHOP in Senai, Johor, has been ordered to refund RM950 to a retiree after failing to repair his car’s speedometer.
The ruling was made by Johor Consumer Claims Tribunal president Hafez Zalkapli, who mandated the refund be issued within two weeks.
The case was brought by M. Sani Md Taib, 68, who explained that the speedometer on his German-made car began malfunctioning in August 2024.
“I have been driving the car for 14 years without any major issues, until the speedometer failed,” he said when met outside the tribunal at Menara Ansar, Johor Baru.
“Driving the car with the faulty meter was unsafe as I wasn’t sure whether I was driving within the permissible speed limit,” said Sani, 68.
He said the odometer also failed to clock the distance travelled.
“The odometer remained fixed at 436km, which didn’t make any sense for a 14-year-old car.”
Sani went to the Senai workshop to have the speedometer fixed last August.
“I bought a speedometer from the workshop for RM950 and had it installed,” said the claimant.
Even after a replacement, he said the new speedometer was defective as well.
“I called the workshop owner many times to have the speedometer fixed but he avoided me, claiming to be busy,” said Sani, who then filed a case with the Consumer Claims Tribunal.
Those who need tribunal assistance can call 07-227 1755 or 07-227 1766 or visit the Johor Tribunal office at Level 17, Menara Ansar, Jalan Trus.
