VEHICLE owners in Shah Alam whose cars are damaged by falling trees have to lodge a report in person at the city council to make a public liability insurance claim.
This service is not available online.
Selangor local government committee chairman Ng Sze Han said there was no need for vehicle owners to wait for Shah Alam City Council (MBSA) officers to arrive at the scene of an incident to assess the situation.
"There is also no need to prevent cleaning contractors from clearing away the tree debris. The cleaners have to do it for public safety reasons," he told a press conference after launching the two-day Shah Alam Smart City Action Plan Workshop 2023-2030 at the Convention Centre on Wednesday (March 29).
"Vehicle owners just need to snap a photo of the damage from the tree and proceed to MBSA to make a claim."
Ng was asked to comment on a Tuesday (March 28) evening incident in which several cars were damaged by falling trees during a storm in Kota Kemuning.
According to a report by the Shah Alam Fire and Rescue Department, one affected car owner in Jalan Anggerik Mokara prevented its officer from helping to clear away the tree debris before an MBSA officer could arrive.
For cars that sustain such damage from trees under MBSA's purview, the owners need to lodge a police report and proceed to the Customer Service Department first floor of Wisma MBSA with their MyKad, vehicle grant and letter of claim.