‘Penalise stubborn customers, not restaurant operators’

Sibu Coffee Shop and Restaurant Owners Association want the authorities checking on compliance with the Covid-19 standard operating procedure to be fair to its members.

Its deputy chairman for general affairs Hii Tiong Siew said eatery operators had been penalised for the wrongdoing of customers.

Customers, he said, should be compounded for their actions.

The most common SOP violation, he noted, was customers not observing physical distancing.

“Patrons of eateries are still not complying with the number of people allowed at a table.

“For example, there are still instances of four persons sitting at a table meant for only three. We hope the SOP monitoring team will be strict with them,” he added.

Hii said operators had reminded customers to follow the dine-in ruling but some refused to listen to them.

“Enforcement officers should not compound us with a fee of RM10,000 if they find diners not observing the rules,” he said.

The operators do not have the power and they can only advise their customers, he stressed.

“The authorities should not hold us responsible if patrons do not practise physical distancing as we do not have the power to compel them to do so,” he said.

On the resumption of dine-in services with the state now being in Phase Three of the National Recovery Plan, Hii said business had improved by about 30%, compared to when only takeaways were allowed. — By ANDY CHUA

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Coffee shop , SOP , don't penalise us , association


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