THE Johor government has introduced an online portal called Mind-X to offer free counselling.
Darul Ta’zim Family Development Foundation (YPKDT) chief executive officer Nurul Naqiah Fadzil said it was an initiative under the third Ihsan Johor economic stimulus package announced by Mentri Besar Datuk Hasni Mohammad.
She said Mind-X aimed to provide mental support to those who face stress and other problems brought about by the Covid-19 pandemic.
“We received 1,584 cases requiring counselling since the pandemic started and most involve marital issues followed by family problems.
“From the total, 96 sought help online, although face-to-face counselling was still allowed during periods when movement restrictions were relaxed, and we noticed that it was the preferred method,” she told StarMetro.
Nurul explained that Mind-X offers support through weekly mental health webinars, counselling clinics as well as via a mobile counselling unit.
“We hope to provide assistance for marital and family affairs, stress, parenting, drug abuse, personal development, career and other mental health issues.
“We have a team of trained and registered counsellors and will be recruiting more from different races.
“We noticed clients are more comfortable when sharing problems in their mother tongue,” she added.
Since Johor is still under Phase One of the National Recovery Plan, counselling will be done via telephone and online platforms, said Nurul Naqiah.
Depending on the situation, she said the counsellors would also form support groups to motivate different groups such as civil servants, Covid-19 patients and their family members, higher education students and frontliners.
She said that once it was safe to do so, face-to-face counselling would be available at four YPKDT’s offices, namely its headquarters in Kota Iskandar as well as Pontian, Kluang and Segamat.
She added that its mobile counselling unit would go to the ground later to offer psychosocial support at public events.
It was previously reported that the state government had allocated RM1mil to implement mental health initiatives through YPKDT.
The programme is expected to benefit at least 10,000 people who have been affected by Covid-19, as part of the state government’s pandemic management efforts.
The public can seek advice and counselling from Mind-X through its hotline 016-270 0017 or visit www.mindx.my to make an appointment.