THE Penang Water Supply Corporation (PBAPP) has taken immediate action to address low water pressure woes faced by some 200 residents in Taman Seri Putera, Nibong Tebal.
Its chief executive officer Datuk Jaseni Maidinsa said the corporation would launch an investigation into the issue with short and long-term plans in the pipeline.
“We will ascertain the primary cause of the daily low water pressure.
“The corporation’s Operations Department has been instructed to carry out action immediately.
“Pressure loggers will be installed at the key water pipeline into the housing area to precisely measure and monitor the water pressure.
“Underground water leakages, valve failures or ‘air locks’ in the pipeline in the neighbourhood and nearby areas will be checked.
“Water consumption in the neighbourhood will be monitored to verify that there are no water thefts or abnormally high water consumption in any premises, ” he said in a statement.
Dr Jaseni added that PBAPP’s customer service personnel would contact as many affected residents as possible to record and confirm their grievances.
“If it is ascertained that the residents’ complaints of daily low water pressure are valid, the Operations Department may implement short-term solutions to assist them.
“Among those solutions are to loop up all ‘dead ends’ in the water reticulation systems at relevant locations to improve water distribution pressure in Taman Seri Putera.
“Existing water supply networks may be re-configured to improve water distribution pressure in the neighbourhood, including repairing or replacing leaking pipelines if detected.
“If pressure loggers detect any water supply interruptions exceeding 24 hours, water tankers will be deployed to supply water to the residents, ” said Jaseni.
He said in view of the growing water demand in south Seberang Prai in tandem with increasing socioeconomic activities, PBAPP had long-term plans to maintain good water supply services in the district.
“We will construct and commission a pumping station in Permatang Pauh with a capacity of 114 million litres per day (MLD) to boost water supply pressures in the district.
“A water treatment plant in Sungai Kerian with a capacity of 250 MLD will also be constructed and commissioned, as related to the implementation of the Sungai Perak Raw Water Transfer Scheme, ” he said.
In March, residents in Taman Seri Putera claimed they had been troubled by the low water pressure for three years.
Some of them were eager to sell off their houses due to the disappointment.
The neighbourhood’s Neighbourhood Residential Community chairman Zihan Jaafar, 40, was reported as saying that residents had lodged multiple reports to relevant authorities but the issue was not solved.
He said the issue worsened after several new housing phases in the area were developed over the last three years.