Making Christmas merry amid pandemic

Hotels are following the SOPs strictly but they will make sure guests can still enjoy all the usual Christmas favourites. — Filepic

WITH Christmas and year-end celebrations fast approaching, hotels in Penang are pulling out all the stops to create a joyful mood despite the pandemic.

G Hotel is making sure its customers can enjoy all the delights of the holiday season from the comfort of their home.

It is offering festive promotions and takeaways of delectable dishes that can be dropped off at the doorstep.

The hotel’s communications director Christina Tan said they understood that people fear going outside during the Covid-19 pandemic.

“To make it easier for them, we have come up with a festive takeaway.

“We offer a selection of Christmas and New Year favourites like turkey, lamb, duck, meat platter, a bucket of prawns and even a dessert platter, ” she said.

“We also have Christmas cookies and a gingerbread house.”

Tan said that this way, there was no need to cook at home for Christmas.

“The items come in proper packaging.

“We offer delivery or customers can come to the hotel to collect the items.

“We will still hold our Christmas and New Year’s Eve buffets at the hotel, ” she said.

Tan said the hotel would not hold a countdown event this year but would organise ‘12/12’ sales with rooms offered at a discounted price.

“The promotion will be ongoing for 12 days from Dec 12 and customers can take advantage of the hotel stay offers during Christmas and New Year, ” she said.

Suleiman Tunku Abdul Rahman, the communications director of Shangri-La’s Rasa Sayang Resort and Spa and Golden Sands Resort Penang, said the atmosphere at the hotels would be different this year with their own strict standard operating procedures (SOPs) for the safety of their guests.

“The hotels are offering festive takeaways at their Shang Shack Drive-Thru.

“The public can order food on our F&B e-platform. We have all the trimmings including roast turkey, Christmas puddings and all sorts of pastries.

“If house guests wish to just celebrate in their room, they may do so. We will prepare a special menu and send it to their room.

“We will not compromise on the safety of our guests.

“We hope they can celebrate albeit on a smaller scale.

“We have limited the number of diners to two or four to a table and have tables placed two metres apart, ” he said.

Malaysian Association of Hotels Penang chairman K. Raj Kumar said hotels would still go ahead with their usual promotions but the countdowns and other celebrations would depend on the conditional movement control order set to end this Sunday.

“The hotels will scale down in terms of their decorations and menus.

“They have to follow the latest SOPs and cater to a smaller number of people.

“All the new SOPs will be retained until probably Hari Raya next year.

“Business will still go on but on a smaller scale, ” he said.

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