THE National Registration Department (NRD) encourages those who want to apply for various documents like identity cards as well as birth and marriage certificates to do so through the online application system.
Its director-general Datuk Ruslin Jusoh said the online system only required an individual to be present when collecting the new documents.
“Therefore, this procedure is time-saving. So far, response to this online application system has been overwhelmingly encouraging, with many already understanding how this system works.
“During this movement control order period, we would like the public to go online, ” he said.
Ruslin was speaking to reporters after handing over the MyKads of single mother Zainab Kasim, 78, and her disabled son Samsuri Mat Khamis, 46, in Kampung Teluk Awak, Teluk Bahang in Penang recently.
Their previous cards were damaged.
The online application system which started in July is an effort by NRD to ensure that citizens’
registration records are always updated and in order, in line with the Security and Public Order Policy.
Ruslin said the ailing Zainab faced constraints in leaving her disabled son alone to travel to the nearest NRD office to replace their damaged MyKads.
“Penang NRD, through the ‘Mengenai Kasih Rakyat’ (Mekar) programme, helped Zainab and her disabled son to process their applications.
“Being able to replace a MyKad without having to come to the office counter gave the family much joy, ” he said, adding that Zainab is the 94th recipient of the Mekar programme in Penang.
He said NRD always strived to help the needy including the elderly, the disabled and the homeless to process their MyKad applications, among others, through the outreach programme.
Zainab said she was grateful to finally receive her new identity card.
“It would not have been possible for my disabled son to take the bus to go to the office, ” she added. — Bernama
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