Prompt service for early birds

Chng (left) applying for his MyKad replacement at the National Registration Department office in UTC.

IT TOOK less than 30 minutes for Chng Lee Fu to replace his broken MyKad at the newly opened Urban Transformation Centre (UTC) in Komtar, Penang.

Chng, 42, from Butterworth said the same process would normally take days to complete at other National Registration Department (NRD) branches on the mainland due to higher numbers of people.