Restoring travellers’ confidence

  • Metro News
  • Thursday, 09 Jul 2020

FOLLOWING the issuance of standard operating procedures (SOP) for tourism industry establishments in Penang, the state has initiated a Covid-19 safety accreditation programme to strengthen the compliance of the industry.

State tourism, arts, culture and heritage committee chairman Yeoh Soon Hin said the state government is kick-starting this initiative with hotels, local attractions and shopping malls.

“The main objective of the accreditation programme is to emphasise the importance of safety and hygiene, which is important to regain travellers’ confidence.

“As the industry transitions towards the new norm, these preparations and practices are key to accelerating the tourism economy’s recovery efforts.

“At the same time, we need to educate the public.”

This initiative is aligned with the state’s direction to promote responsible tourism,” he said in a press statement yesterday.

Yeoh stressed the importance of ensuring that Penang is in a good position to capture growth and rebound.

He said this accreditation would be issued to tourism industry establishments that meet and adhere to strict hygiene and safety standards set by authorities such as Health Department, Penang Island City Council (MBPP), Seberang Prai City Council (MBSP) and Penang Global Tourism.

“These authorities will firstly carry out a thorough audit to ensure all standards are fulfilled before validating them with the Covid-19 safety accreditation.

“Those who fulfil the accreditation standard will be given official certification with a logo to be displayed at their premises and for use in advertising and promotional materials.

“We will continuously check on their compliance levels,” he said.

Yeoh said that to date, there has been no Covid-19 cases in Penang for 70 days and Penang had achieved a 98% compliance rate of the movement control order.

Those keen on getting Covid-19 safety accreditation can get the relevant documents including application forms from

For further enquiries and submission of applications, email to

For details, call 04-264 3456.

Meanwhile, MCA vice-president Datuk Tan Teik Cheng said as Malaysia combats the Covid-19 threat, the tourism sector had effectively come to a halt and its aftermath effect is expected to linger for four years.

“However, the tourism sector remains one that is filled with potential through its capacity to create job opportunities and act as a catalyst to the economic cycle.

“I find it reassuring that Prime Minister Tan Sri Muhyiddin Yassin has pledged to support the tourism scene by reducing unnecessary bureaucracy and hassle so that the industry can get back on its feet after the long hiatus.

“The tourism sector needs all the help it can get from the government to recover.

“Additional assistance and incentives can be drafted so that industry players are not alone in the struggle to get their businesses up and running again.

“Since the Perikatan Nasional government assumed office, it has dutifully implemented various measures to stabilise the nation’s finances amid the threat of Covid-19, in which tourism plays a vital role.

Visit Malaysia 2020 was expected to attract 30 million foreign tourists and generate an income of RM10bil.

“In view of the Covid-19 outbreak, it has been halted.

“The government vows to revive the industry and I am confident that it will be restored to its former glory,” he said in a statement.

Article type: metered
User Type: anonymous web
User Status:
Campaign ID: 18
Cxense type: free
User access status: 3

Did you find this article insightful?


Across the site