DBKL launches app to enable contactless registration


  • Metro News
  • Friday, 29 May 2020

Nor Hisham scanning a QR code with his smartphone at the launch of the KLStep app in Sogo Kuala Lumpur. — Bernama

Business premises in Kuala Lumpur can now use a new app called KLStep to record customers’ details, thanks to Kuala Lumpur City Hall (DBKL).

To use this system, customers need to scan the quick response (QR) code on display at the entrance to the premises with their smartphone, before keying in their name, temperature and telephone number.

They will then need to show they have submitted their details to the employee stationed at the entry point before entering the premises.

Mayor Datuk Nor Hisham Ahmad Dahlan said although it was not compulsory to use the system, all business premises were encouraged to adopt it.

“We hope to have citywide adoption of this system in the next three days,” he said, adding that business premises in the city had been notified of the new system.

Nor Hisham hoped the system would help with recording the movement of foot traffic and enforcement of social distancing.

“The system will help Health Ministry in terms of contact tracing should Covid-19 cases be detected at these premises,” he said during the launch of the system at Sogo Kuala Lumpur in Jalan Tuanku Abdul Rahman.

Among those encouraged to use KLStep are shopping centres, restaurants, clothing shops and grocery stores.

DBKL Corporate Planning Department director Khairul Azmir Ahmad said the data collected would be maintained by the DBKL Information Management Department.

“The data collected at each premises will be retained for three days, after which it will be wiped out to make room for new data,” he said when contacted.

“We are looking into expanding the storage capacity to enable it to retain the information collected longer.”

Khairul said the app eliminated the problem of customers recording false details in a logbook.

However, he said business owners could still collect customer details manually via a logbook.

Business owners can register their premises at https://klstep.dbkl.gov.my/sistem/register.php to obtain their QR code.

KLStep’s counterpart in Selangor, the Selangkah app, has been in use since early this month.

It was developed by Menteri Besar Selangor Incorporated.

The app records the phone number, time and date a person visited a particular place.

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