Penang launching phase two to allow all eateries to offer dine-in services from Monday

  • Metro News
  • Saturday, 16 May 2020

THOSE who enjoy dining in at their favourite coffee shops or restaurants in Penang will be able to do so again starting Monday, said Chief Minister Chow Kon Yeow.

He said the decision was achieved during a state exco meeting on Wednesday, where all the food and beverage premises would be allowed to provide dine-in services again.

“The local authorities, together with the local government exco member and the Penang Health Department will coordinate the necessary guidelines to adapt to the permission for dine-ins under the second phase, ” he said in his Covid-19 Facebook live message yesterday.

With this, Chow said the state government would be fully implementing the conditional movement control order (MCO), with all sectors allowed to operate.

The first phase of dine-in services began yesterday, with only hotels, shopping malls and fast food franchises allowed to provide dine-in services.

To facilitate the dine-in process, Chow said the state had introduced the Penang Contact Tracer or PGCare to register the names and contact numbers of each visitor entering the eateries.

Each customer only needs to complete three simple steps — scan the QR code, fill in personal information and declare to operators of food and beverage premises upon check-in.

“The system not only saves time and avoids contact, it also keeps the personal information free from abuse.

“PGCare will only record your name and phone number, and the information can only be accessed by the state government.

“The business premises will not be able to access it, ” he said.

Chow said the state government would manage the database and only give out the information upon request from the Health Ministry for the purpose of contact tracing in case of any Covid-19 outbreak.

“Business proprietors and Penangites should cooperate by using the system responsibly, ” he said.

Chow said the system could be accessed via or

He said it was a joint public- private-partnership between the state government through the Chief Minister Incorporated and Madison Technologies which is supported by Maxis Broadband Sdn Bhd.

“Although Penang has achieved the green state status, the bigger challenge is for us to maintain the status and remain committed, and continue with what has been done and ensure compliance with all the standard operating procedures.”

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