Dine-in customers appreciate restaurant’s safety measures


  • Metro News
  • Friday, 15 May 2020

A restaurant employee disinfecting the door handle.

Adherence to recommended safety and hygiene measures at a restaurant during the Covid-19 outbreak gives customers the confidence to eat comfortably there.

The Regent Chinese Cuisine restaurant director Kim Leong said first impressions of the restaurant, including the waiters, was vital to give customers the assurance that dining at the restaurant was safe.

“Face mask, face shield and hand sanitiser are a must for our staff while customers are required to go through temperature screening as well as write down their contact details for easy contact tracing.

“Waiters keep a safe distance from diners and they need only raise their hand for assistance.

“We allow a maximum of four persons per table, which is set two metres apart to observe social distancing.

“We also have a pot of hot water on hand to disinfect plates and cutlery,” she said.

The restaurant resumed operations in April for takeaways only and on May 4, opened for dine-in customers.

Established for two-and-a-half years now, it serves primarily Cantonese-style cuisine.

“After seeing the steps that we have taken, customers feel comfortable eating here.

“Some are surprised to see our staff wearing protective gear while serving customers.

“The kitchen and dining areas are cleaned twice a day and door handles are disinfected every now and then.

“We want to show customers that safety and cleanliness is our top priority,” Leong said.

Prime Minister Tan Sri Muhyiddin Yassin announced on April 30 that eateries could resume dine-in service from May 4.

Restaurant owners and dine-in customers must follow stringent standard operating procedure to prevent Covid-19 infections.
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