Telcos to redeploy Internet traffic for faster service

Saifuddin (right) checking on food and other items at a storage hub in Kuantan. These are for the frontliners as well as for the needy. — Bernama

KUANTAN: All telecommunications service providers in the country are doing their best to manage Internet traffic during the movement control order (MCO) period, said Communications and Multimedia Minister Datuk Saifuddin Abdullah.

He said there were complaints of slow Internet service in housing areas which the 13 telcos would address by redeploying the weight of the traffic.

Saifuddin explained that access was divided into three components, namely office, housing and the roadways.

“Many have been asking why the Internet access is very slow these days. It is because everyone is staying at home and the traffic has intensified to focus only on one component.

“A method for the telcos to solve this problem is to redeploy to reduce traffic in the housing component, ” he said before presenting contributions to government agencies, NGOs and community representatives here.

Saifuddin said the telcos were also working hard to ensure Internet access system would not crash during the MCO period.

On another matter, he said 184 fake news investigations related to Covid-19 have been opened by the police and the Malaysian Communications and Multimedia Commission (MCMC) up until April 4.

He said of these, MCMC had opened investigation papers on 46 cases involving fake elements.

“Two other cases have weird elements. The platforms where these fake news have been spread are Facebook with 37 cases, Twitter with seven, WhatsApp with three and one case on the web.

“A total of 24 more cases are in active status, where they are monitored and the suspects are being identified, ” he said.

Saifuddin said MCMC had charged six cases in court and issued warning notices to five others.

The police, he added, had opened investigations into 136 cases and charged 14 in court.

“There seems to be an increase in the number of fake news being circulated during the Covid-19 pandemic.

“This is not good because it won’t help the situation. I hope the public can cooperate by not forwarding unverified messages which cause confusion and anxiety.

“It is even more upsetting that there were also messages of a racist nature. This does not create a good environment during a time where we are facing this pandemic, ” he said.

Saifuddin said an average of five to six denials had to be issued by the swift response team every day.

He said the denials had to be put out first due to the time needed to carry out an investigation.

On the educational programmes aired on special channel TV Okey starting from yesterday, Saifuddin said this was a cooperation between his ministry and the Education Ministry.

He said the programmes would be shown from 9am to 10am and 1pm to 2pm daily throughout the MCO period.

“This is to fill the time of the children who are not in school now, ” he said.

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