Call to make way for serious cases at public hospitals


  • Metro News
  • Saturday, 25 Jan 2020

Staff at Accident and Emergency units at government hospitals, like at Sultanah Aminah Hospital in Johor Baru, are usually kept busy attending to patients during major festivals.

JOHOR BARU: The public with non-life threatening and non-emergency cases are advised not to seek medical treatment at the Accident and Emergency (A&E) unit at all public hospitals in Johor.

State health director Dr Aman Rabu said they should instead go to the nearest health clinics in their area for treatment.

He said based on previous years, accident and emergency cases would be on the upward trend several days before and after major festivals.

“My advice to patients with non-critical problems is to avoid going to the A&E unit during the long Chinese New Year holidays, ’’ Dr Aman said.

He said the main role of the medical staff at the A&E unit was to give priority to emergency cases.

Dr Aman said days leading to major celebrations such as Hari Raya Aidilfitri, Chinese New Year, Deepavali, Christmas as well as New Year Eve were usually a busy time for doctors and nurses at the unit.

“They need more time to attend to critical patients, ’’ he added.

Dr Aman said between 60% and 70% of patients suffering from mild symptoms such as coughing, rashes or diarrhoea comprised those seeking treatment A&E units.

He said while the medical staff would not turn them away, they would not get immediate attention as emergency cases were their priority.

Dr Aman said the staff would attend to the red category cases as they need immediate attention, the yellow category cases within 15 to 20 minutes and finally the green category which was categorised as non-emergency cases.

He said statistics showed 10% of patients seeking treatment at all public hospitals in Johor were categorised as red category cases, 20% to 30% under the yellow category while 60% to 70% were categorised under green.

“We hope people are more understanding and not simply come to the A&E unit for minor ailments, ’’ said Dr Aman.

On the supply of blood at all public hospitals in the state, he said it was sufficient for now but must be replenished the following week.

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