Staff at the Johor Baru Consumer Claims Tribunal attending to a complainant at Menara Ansar, Johor Baru.
JOHOR BARU: A shipping clerk learned a painful lesson to pick only reputable travel agents in the future after her plans to perform the umrah (minor pilgrimage) in Mecca, Saudi Arabia, were scuttled by an unscrupulous travel agency.
Noor Hizan Mohd Noor, 51, had booked a two-week umrah package for RM6,400, excluding the visa fee.
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