Reaching for the sky with happy employees


Kulasegaran (second from left) presenting the Best Employer Malaysia Award to Ng.

CITY developer SkyWorld Development Group believes “Happy Employees make Happy Customers.”

Therefore, it strives to create an inclusive workplace experience where every employee matters, regardless of age, role and rank.

With such work principles, it is no surprise that SkyWorld won the Best Employer Malaysia 2019 award organised by Kincentric, previously known as AON Hewitt, in a ceremony held at Kuala Lumpur Convention Centre.

The event was officiated by Human Resources Minister M. Kulasegaran.

This is SkyWorld’s third recognition as one of the best places to work for.

The company had previously won the Special Recognition Award for Gen-Y in 2017 and Best Employer Malaysia in 2018.

SkyWorld founder and group managing director Datuk Ng Thien Phing expressed his joy at winning the award, saying this was a success worth celebrating.

He said the award was special as it was the employees and not companies who affirmed who was the “Best Employer.”

“Therefore, I would like to share this award with all SkyRians who have always upheld our core values and supported our initiatives,” he said.

Ng said strong core values were very important as they supported the company’s vision and helped shape its culture.

“SkyWorld’s core values are very simple and straightforward.

“‘Dare To Lead’ is one of the core values that helps to groom leaders. This is supported by our policy of ‘Bottom-Up decision-making’ which helps to develop and train our employees to make sound decisions.

“Our ‘Let’s Talk’ bridges the communication gaps between higher and lower levels.

“We also practise ‘2-Tier Management’

policy that allows middle and senior management to have access to all levels of employees to discuss work processes, while executives are given the opportunity to work directly with the middle or senior management.

“Creating a culture of ‘Accountability and Responsibility’ is one of the keys to promoting our final core value of ‘Get It Done’. We want our employees to take ownership at work as it will promote higher performance,” he added.

Ng said some 65% of employees at SkyWorld were from Generation Y.

He observed that Generation-Y employees wanted to be heard and valued, therefore paying attention to their needs and wants was very important.

He acknowledged that it was challenging to ensure a high level of employee engagement to keep staff motivated.

He reiterated that employees were a company’s greatest asset and that his team would continue to find ways to foster strong employee engagement to promote a happy workplace.
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