The tour kicked off at the Innovation Lab with AirAsia presenting airasia.com, its all-in-one travel platform that now features not only travel but also lifestyle offerings so guests can book all their travel needs on one site, from flights and accommodation to ground transport, tours and entertainment.
This was followed by a demonstration of a seamless, fully digital airport experience powered by AirAsia’s “Faces” (Fast Airport Clearance Experience System), allowing a guest to perform web check-in, self baggage drop, Immigration clearance and boarding using facial recognition technology.
The budget airline also demonstrated how digital engineering solutions such as blockchain technology and Skywise were able to provide more efficient, more reliable and greener end-to-end operations.
It then showcased other key components of its future travel blueprint, including e-marketplace Ourshop, cargo and logistics platform Teleport, fintech venture BigPay, and lifestyle and entertainment affiliates such as Santan and AirAsia Foundation.
Dr Mahathir was accompanied by Transport Minister Anthony Loke.
Also present were AirAsia Group Berhad executive chairman Datuk Kamarudin Meranun, chief executive officer Tony Fernandes and AirAsia Malaysia’s senior management.
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