Residents left fuming by sudden water cuts


ANGER, frustration and confusion were the order of the day when consumers in parts of Klang Valley woke up to dry taps yesterday.

The scheduled water cuts by Syarikat Bekalan Air Selangor Sdn Bhd (Syabas) from July 23 to 26 to facilitate upgrading works at the Sungai Selangor Phase 1 water treatment plants by Air Selangor were scuttled after two incidences of pollution resulted in unplanned disruptions.

The Sungai Selangor Phases 1, 2 and 3 as well as Rantau Panjang water treatment plants were shut down after diesel pollution was detected on Sunday, two days after odour pollution affected over a million customers (The Star, July 22).

Water cuts have become so prevalent that many residents StarMetro spoke to seemed resigned to the inconvenience.

Residents in Taman Melawati often experience water supply disruption, so much so that housewife Azizah Mohd Ibrahim installed a second water tank at her home during a recent renovation.

“I wouldn’t have had water today if it weren’t for the extra tank. Before this, I used to traipse up and down the house carrying pails of water to use for washing.

“Both my kitchen and bathroom water pressure was very low this morning.

“Installing extra water tanks at home should be a priority these days,” she said.

Klang residents suffered the same ordeal. R. Saraswathy, who lives in Jalan Tepi Sungai, said she was caught unawares upon discovering water trickling from the taps yesterday morning.

“I had to collect water from the kitchen sink faucet and store it in pots for washing, as there are four adults and two children living at home.

“It took hours to store the water,” she said.

Gerard Singh from Bandar Puteri experienced low water pressure in the early hours of Monday morning before the supply was completely cut off at about 10am.

“We managed to save water from Friday.

“The last time this happened in May, three of us at home had to make do with the one water tank and use water sparingly,” he said.

A Syabas water tanker arrived at the 3K Complex in Subang Jaya yesterday afternoon to distribute water to affected residents.

Hordes of affected consumers arrived to collect reverse osmosis drinking water where each of them was given one five-litre bottle.

Syabas issued a media statement late yesterday evening that water supply would be restored in phases starting 6pm tomorrow to 9am on Saturday.

Consumers are urged to refer to the Air Selangor app, www.syabas.com.my and Air Selangor social media accounts for updates. They can also call 15300 or WhatsApp 019-281 6793/019-280 0919.

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