Excellence soars for waiting wings


Song (centre, with the award), Plaza Premium Group UK general manager Amin Amin (third from left), Plaza Premium Group Italy general manager Analia Marinoff (second from left) together with the London and Rome service teams at the Skytrax award ceremony at the Paris Air Show.

PLAZA Premium Lounge at London Heathrow Airport T2 has been voted “World’s Best Independent Airport Lounge” at the 2019 Skytrax World Airline Awards for the second time.

Plaza Premium’s lounges in Hong Kong and Brisbane are also ranked among the World’s Top 10.

Founder and chief executive officer of Plaza Premium Group Song Hoi-see said, “As the world leader in airport hospitality, we are committed to continuously enhancing our experience to alleviate the pain points of travellers.”

He also expressed his gratitude to travellers and their worldwide service teams for the win.

Pictured here is the Plaza Premium Lounge London T2 Departures entrance. The lounge has been voted ‘World’s Best Independent Airport Lounge’.

Pictured here is the Plaza Premium Lounge London T2 Departures entrance. The lounge has been voted ‘World’s Best Independent Airport Lounge’.

“In the past year, we have put in much effort towards upgrading our service quality and adding new features – from zone planning, ambient design, furniture selection, food and beverage offerings to facilities that cater to different travel types.

“Our goal remains unchanged, that is to create a journey to make travel better for all travellers,” Song said.

Plaza Premium Lounge’s latest addition in Helsinki includes a tailored children’s corner to entertain younger guests with sustainably made and educational toys.

The world’s largest lounge network also looks into wellness travel trends by adding vegetarian dietary options and “hydration stations” with fruit-infused water to ensure travellers stay healthy throughout their journey.

A refined, personalised lounge concept called Plaza Premium First was also launched last year, featuring a la carte dining Primo, a well-crafted AeroBar serving the largest collection of Scotch whisky, special tea mocktails and cocktails, as well as express massage services.

Keeping in its expansion momentum, Plaza Premium Group added Plaza Premium Lounge in Sihanoukville in Cambodia, Ahmedabad in India, Rome in Italy, Cebu in the Philippines, Langkawi in Malaysia and Helsinki in Finland in the past year to its global network of more than 160 locations in over 44 international airports across 22 countries and regions, serving 15 million travellers every year.

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