Chong (third left) congratulating students from SMK Taman Inderawasih Prai who won the School Consumer Club award during the launching of World Consumer Rights Day at Flex Penang in Prai near Bukit Mertajam.
A TOTAL of 4,788 cases of online business transaction complaints were reported last year, an increase of 42% or 1,419 cases compared with 3,369 cases in 2017, said Domestic Trade and Consumer Affairs Deputy Minister Chong Chieng Jen.
He said quality issues accounted for 2,472 cases, where consumers felt cheated as the products and services received did not correspond with the advertisement.
Already a subscriber? Log in.
Limited time offer:
Just RM5 per month.
Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!
