KTM Komuter will be providing 24-hour train service to Batu Caves from Seremban and Port Klang for the Thaipusam celebrations starting Jan 19 to 22.
Known as the Thaipusam 2019 Non-Stop Service to Batu Caves, the extra services will be for the Seremban-Batu Caves and Port Klang-KL Sentral lines.
Operation hours will be extended between 10.25pm and 6.10am throughout the promotion period with 132 additional trips, bringing the total number of trips to 934, which includes daily services from Batu Caves to Pulau Sebang, and Tanjung Malim to Port Klang.
The frequency for the extra train services will be 35 to 40 minutes apart.
Shuttle service will be provided for the Batu Caves-Sentul-Batu Caves route to prevent congestion at the Batu Caves Station. Free bus service is also available from Sentul Station to KL Sentral.
A strategic partnership with Grab sees a RM5 discount to and from any KTM Komuter station. The promo code for this offer is GRAB2KTMBC.
KTM staff handing out brochures on the service.
During this period KTM will only accept cashless transactions for adults. Cash transactions will only be accepted for those eligible for concessions such as children from two to six years, senior citizens, disabled persons and students.
For Thaipusam, KTM will be offering a discount on the Komuter Link card at RM3, which is RM2 less than normal price.
KTM Bhd Commuter Services general manager Khair Johari Ishak said the extra service is to cater for the surge of passengers for the festive celebration.
“This year, we are expecting an estimated 87,000 passengers a day, which equates to 20% increase in revenue,” said Khair at the launch of the service at the Batu Caves station.
The usual daily ridership for KTM is about 73,000 passengers.
Thaipusam falls on Jan 21, but devotees start thronging Batu Caves several days earlier.
Conveying his best wishes to devotees, KTM Bhd Operations general manager Mahendran Suppiah said the atmosphere is always cheerful during this time.
“Everyone is in a celebratory mood. From experience, we have seen devotees singing and chanting during their journey to the Batu Caves temple,” said Mahendran.
To handle the sudden surge of people at the KL Sentral, Sentul and Batu Caves stations, Mahendran said more than 400 employees would be deployed to ensure safety and smoothness of train operation.
“We will have auxiliary police on standby. The police will also be assisting us. Our advice to the public is to pay attention to public announcements and follow our staff’s instructions for a smooth journey,” said Mahendran.
As an added precaution, KTM Bhd Security head Meyor Hamdan Meyor Mohamad is cautioning the public to watch out for pickpockets.
“Handphones are favourite targets. So keep them securely,” he said.
There will be no extra service from Tanjung Malim to Segambut due to ongoing upgrades for the Klang Valley Double Track Project between KL Sentral to Putra Station and Kuang Station to Sungai Buloh Station.